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Connect to Sentryon Cloud Desktop with Remote Desktop Client (Windows)

Note: If you are a Sentryon Managed IT plan client and need help connecting to your Sentryon Cloud Desktop, please feel free to contact our service desk.

  1. Download and install Microsoft Remote Desktop from the following URL:
    Note: This is not the same as the built-in Windows Remote Desktop Connection app.

  2. Open the app and click the Subscribe button.

  3. When prompted, enter your Microsoft 365 email address and password. If your origanization uses 2FA/MFA for enhanced security, either approve the login request in the Microsoft Authenticator app on your mobile phone, or enter the 6-digit OTP code generated by your authenticator mobile app (e.g. Google Authenticator, Authy, etc.).

  4. Double click on Sentryon Cloud Desktop to connect.

  5. At the prompt, enter your Microsoft 365 password.
    Note: Only check the Remember Me box if you're connecting from a secure company computer.

  6. You will now be connected to your Sentryon Cloud Desktop and logged in automatically.

Additional Resources: