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Connect to Sentryon Cloud Desktop with Remote Desktop Client (Apple Mac)

Note: If you are a Sentryon Managed IT plan client and need help connecting to your Sentryon Cloud Desktop, please feel free to contact our service desk.

  1. Download and install Microsoft Remote Desktop using this link to the MacOS App Store:
    (If you have an older Mac that doesn't support the current version on the App Store, you will need to download and install version 10.5.2 from here:

  2. Open the app, click the Workspaces at the top, then click the Add Workspace.

  3. Copy the following URL into the field and click the Add button -
  4. When prompted, enter your Microsoft 365 email address and password. 
    Note: If your origanization uses 2FA/MFA for enhanced security, either approve the login request in the Microsoft Authenticator app on your mobile phone, or enter the 6-digit OTP code generated by your authenticator mobile app (e.g. Google Authenticator, Authy, etc.).
  5. You may see the window showing "Setting up workspace" appear for a little while, please be patient.

  6. Click on Workspaces at the top, then double click on Sentryon Cloud Desktop to connect.
  7. At the prompt, enter your Microsoft 365 password.
  8. You will now be connected to your Sentryon Cloud Desktop and logged in automatically.

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